React Native loyalty app — one codebase for iOS and Android, maintained in-house for 18 months without external support.
Retail
// The Challenge
A regional retail chain wanted a loyalty app for iOS and Android. They had received proposals for two separate native codebases, which would have doubled ongoing maintenance costs and created feature parity gaps between platforms. Their internal team was JavaScript-fluent but had no mobile experience.
// Our Solution
We selected React Native after a written framework justification produced during scoping — the client's JavaScript-fluent team was the deciding factor. We built the app with a component library the internal team could extend, and included a four-day handover training programme so the team could maintain it independently.
// The Result
The app launched on both platforms simultaneously. Eighteen months after handover, the client's internal team is maintaining and extending the app without external support. Feature parity between iOS and Android has been maintained throughout.